Frequently Asked Questions
How do I order?
To make a purchase, please click on the "Add to Cart" button to select the desired products. When you are finished shopping, click on the "Checkout" button to complete your transaction. All payments are made with $USD (US Dollar).
Is my payment information safe?
Of course! Our payment processing system is powered by Stripe, providing secure and reliable transactions.
When will I get my stuff?
Our team processes your order within 1-2 business days. Transit time is 5-8 business days.
Is the order tracking available?
Yes, tracking number will be sent via email once we ship out your order. If you don't receive it, please email us at email@example.com.
May I make changes to my Order / Shipping Address?
Once an order is placed, we provide a 12-hour grace period for amendments or cancellations. After this period, we are unable to make any changes. If you wish to make an amendment or cancellation to your order, please email us at firstname.lastname@example.org.
What are the costs of shipping?
Standard Shipping: $6.95
Priority Shipping: $12.95
What is your return policy?
If you are not pleased with your product, kindly reach out to our customer service team and we will attempt to address the concern.
What is your contact info?
If you require assistance, please don't hesitate to reach out to us via the contact form or at email@example.com. Our team of customer service representatives will be more than happy to help you.